TERMS & CONDITIONS
By clicking “Buy Now,” “Purchase,” or any similar phrase, entering your payment information, or otherwise enrolling (electronically, verbally, or otherwise), you (“Client”) agree to be provided with products, programs, or services by Rachel B. Garrett Coaching, LLC (“Company”) and enter into a legally binding agreement subject to the following terms:
TERMS OF USE
(a) Upon purchase and execution of this Agreement, Client will be provided with the content and/or services as described on the Company’s website: rachelbgarrett.com (“Website”) and selected prior to purchase.
(b) The scope of Services rendered by the Company shall be limited to those described in this Agreement and/or on the Website.
(c) The Company reserves the right to substitute services equal to or comparable in nature if reasonably required by circumstances.
(d) The Company may offer additional services to Client for an additional fee.
(e) Client agrees not to share login credentials, proprietary materials, or access to any programs with any third party.
(f) Client is responsible for scheduling and attending all coaching sessions in accordance with Company policies.
CANCELLATION AND RESCHEDULING POLICY
Client is responsible for scheduling and attending all coaching sessions.
If Client fails to attend a scheduled session without prior notice (“no-show”), the session may be forfeited.
The Company reserves the right to reschedule sessions as needed due to unforeseen circumstances.
CODE OF CONDUCT
Client agrees to conduct themselves in a respectful and professional manner in all interactions with the Company and other participants.
Prohibited behavior includes, but is not limited to:
Harassment, discrimination, or abusive language
Disruptive behavior during sessions or in online communities
Violation of any applicable laws or regulations
The Company reserves the right to remove Client from any program or terminate services, without refund, if Client engages in behavior that violates this Code of Conduct.
PAYMENT AND REFUND POLICY
(a) Client agrees to pay the full purchase amount as stated on the Website at the time of purchase.
(b) All sales are final. No refunds will be provided.
(c) If a payment plan is selected, Client agrees to complete all payments regardless of participation or completion of the program or service. Failure to complete payments may result in suspension or termination of access and may be subject to collections.
RECORDING AND REDISTRIBUTION OF CALLS
Client acknowledges that certain group calls and trainings may be recorded.
However, 1:1 coaching sessions and Office Hours group calls are not recorded.
For any recorded sessions, Client grants Company a perpetual, worldwide, royalty-free license to use Client’s name, voice, image, likeness, and contributions for educational, marketing, promotional, and commercial purposes, including resale as part of future offerings.
RELEASE
Client grants Company permission to use written statements, testimonials, images, audio recordings, or video recordings related to Client’s participation in the coaching program, including content shared on social media or online platforms.
Client waives any right to compensation, royalties, or approval of finished materials and releases Company from any and all claims arising from such use.
CONFIDENTIALITY
The Company respects Client’s confidentiality and will not disclose personal information shared during coaching sessions without Client’s consent, except as required by law.
In group settings, Client acknowledges that confidentiality cannot be guaranteed and agrees to respect the privacy of other participants.
Client agrees not to share, disclose, or distribute any confidential information shared by other participants or the Company.
INTELLECTUAL PROPERTY RIGHTS
All materials provided by the Company, including but not limited to videos, modules, documents, templates, and proprietary frameworks (“Materials”), remain the exclusive property of the Company.
Client is granted a limited, non-transferable, non-exclusive license for personal use only.
Client may not:
Copy, reproduce, or distribute Materials
Modify or create derivative works
Share, resell, or sublicense content
Unauthorized use will result in liquidated damages equal to five (5) times the total fees paid or a minimum of $5,000, whichever is greater, in addition to any legal remedies available.
Client agrees that any violation or threatened violation of intellectual property rights may cause irreparable harm, entitling the Company to injunctive relief without bond.
DISCLAIMER OF WARRANTIES
Services are provided on an “as-is” basis without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, merchantability, or results.
Client acknowledges that coaching is not therapy, legal advice, or financial advice.
NO GUARANTEES / RESULTS DISCLAIMER
Client acknowledges that the Company makes no guarantees regarding specific outcomes, including but not limited to job placement, career advancement, income increases, or other results.
Client understands that results will vary based on individual effort, background, experience, and external factors beyond the Company’s control.
All decisions and actions taken by Client are the sole responsibility of the Client.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Company shall not be liable for any damages, including direct, indirect, incidental, or consequential damages arising from participation in programs or services.
Client assumes full responsibility for decisions, actions, and results.
In jurisdictions where limitation of liability is restricted, Company’s liability shall not exceed the total amount paid by Client.
FORCE MAJEURE
The Company shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to illness, acts of God, pandemics, labor disputes, internet failures, or government actions.
The Company reserves the right to reschedule services or provide reasonable alternatives.
DISPUTE RESOLUTION
Any dispute shall first be attempted to be resolved through good-faith negotiation.
If unresolved, disputes shall be submitted to binding arbitration through the American Arbitration Association. Arbitration shall take place in Albany, New York or remotely within ninety (90) days of the arbitration demand.
The arbitrator’s decision shall be final and binding.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New York, without regard to conflict of law principles.
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
DIGITAL CONTENT AND EU CONSUMER RIGHTS WAIVER
By purchasing digital products, services, or programs, Client expressly agrees to receive immediate access to digital content.
To the extent permitted by applicable law, Client waives any statutory right to cancel or withdraw once access has been granted.
DATA PRIVACY
The Company processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Client data will be used solely for purposes related to service delivery, communication, and business operations. Please refer to the Company’s Privacy Policy for additional details.
NOTICES
All notices, requests, or communications must be submitted in writing to: careercommand@rachelbgarrett.com.
ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, whether written or oral.