Lessons From Employees Reclaiming Their WeWork Narratives

In mid-November, we saw the co-working giant WeWork layoff 2,400 of its 12,000 employees after the botched IPO revealed massive issues with its business model, as well as inappropriate behavior by CEO and founder.

As a coach and workshop facilitator who has supported the Women’s Employee Resource Group—The Women of We—in the past with coaching and personal leadership workshops, I could not be prouder of the resilient employees emerging from this reduction.

One by one, the "last day" posts from WeWork employees appeared in my LinkedIn feed. Woven together, they told me everything the salacious media coverage did not.

They acknowledged the good people, the good work, the good intent and the values they believed in.

They retold their stories—from their own perspectives.

They championed and supported their colleagues—both those who had left and those who remain.

They encouraged hiring managers looking for talent to hire former WeWork staff, at all levels.

These are all areas within their control in this complex and fraught situation.

As many know, one of my mantras in my work with clients is, "The person in charge of your career is you." The same goes for your personal brand.

While the company’s brand sentiment may be compromised, you are more than the company you work for—or worked for, as the case may be. You are a whole person, with a long career that will extend beyond your current role and expertise.

Having worked with mid-level and junior leaders at WeWork, I can say firsthand that there was and is an army of good people there who thought they were working toward a common goal.

These are people who forged forward despite the obstacles in their path—and that’s who you want on your team.

When You Think You Want To Make The BIG Change

New York City isn’t an easy place to call home. The busyness, the cost, the time-intensive process to educate my kids, and then the moments when I’m drenched in the rain with a broken umbrella trying to catch a non-existent cab. That’s when I scream to whoever’s listening, "New York!! Why you gotta be so hard?!" And yet every time I return from a trip and that skyline comes into view—I feel alive, whole, and connected to all that I love.

I’ve heard experts talk about marriage and long-term partners as something/someone you must consciously continue to choose. I do this annually in my relationship with New York.

I do not remain here because:

I’m afraid I could not find joy anywhere else.

My kids might emancipate themselves if I mentioned moving.

I built my business and my network here.

All of those reasons stem from fear. My knowledge of my self and my capabilities counteract that fear. I know I could get my business and my family up and running in a new place if that’s what I/we wanted to do. This could happen some time in the future, but for now—I continue to consciously choose this city that I love, with a community that supports me and winters that kick my ass every year.

I’m not the only New Yorker constantly re-evaluating my decision. Nearly 75% of my career transition clients tell me on our first call, "We’re considering leaving the city." And we treat this as one of the potential paths to explore.

If this sounds like you, know that you are not stuck here AND you may be able to find some the things you’re hungry for, right in your backyard (or fire escape, as the case may be).

Here are some ways I help clients further investigate moving their careers to a new city:

1. Identify your values
Name your top 5 values and define what they mean to you. In the values that are driving your choices and decisions for right now, you will find some clues as to where your current life is out of synch with what’s important to you.

2. Name your non-negotiables
I typically ask clients to choose their five non-negotiables for their next role, but this time, I recommend doing it for your next potential hometown AND role. Do you want to go somewhere where you already have a network or is going someplace completely new one of the biggest draws?

3. Drop a few pins
Choose 2-3 places you may want to move and do your research! Vet those places out for your values and your non-negotiables. Just as there’s not one perfect role out there for you, there’s not one perfect next city. If health is one of your top values, what could that look like in all of your city options?

4. Move toward instead of running from
There’s a high likelihood that what’s prompting you to make a big change doesn’t only stem for your location. While you’re figuring out what’s next, use this moment as an opportunity to make some shifts where you are. I went through this exercise at one point when I was feeling the tug to move. I discovered I could tweak my Brooklyn life to find what I was seeking—peace. If you make these changes and you still want to move, you’ll know that you did all could to optimize where you are. You are truly drawn to this new adventure.

5. Know you can always come back
As I learned in my coach training, there are no wrong decisions. You are a resilient person capable of regrouping and redirecting if need be. No matter what happens, you will learn from this change—as will your family. Simply remembering this when you’re about to take the leap can be a huge relief and give you momentum in taking that next step.

For my Bay Area friends and family who are reading this to the end expecting to see that we’ve finally decided to make that move to Cali, sorry—it’s not happening. You guys would be the first to know! For now, I’m actively choosing NYC. But—I’m here to support my people when they’re ready to give up those moments when—the train goes express without warning—in search of new adventures.

You Are the Author of Your Story

Last week I received two emails within minutes of each other. Both were from former clients—one to announce her new exciting role after a year of project work and looking for "the one", and the second to share the news of her resignation after a few months on the job.

As I looked at them stacked, one on top of the other in my inbox—I was struck by the tone that unified them: pride.

A hard-won leadership position.

A decision to tend to mental health over a paycheck with toxic strings attached.

Both women were choosing how they wanted to view these snapshots in their career narratives. And their compassion for themselves leapt off the screen.

Beyond making me one happy coach, this realization felt like a message. It was a reminder that what can appear to be a:

Failure

Longer than normal job search

Stupid decision

Can also be seen as:

A critical lesson

Time to be thoughtful to find the right fit

The best decision with the information you had at the time

Often times when we’re stuck, it’s because we’re tough on ourselves in the retelling of the story. It’s hard to get momentum and move past that traumatic moment when we’re berating ourselves about what didn’t go well.

Now, I’m not saying to avoid the lessons about what you could do differently next time, but you do need to extend compassion to yourself, just as my clients did. Believe you did the best you could do, and your best was OK.

Stepping into momentum and ideas for what’s next in your career and your life comes after accepting where you are right now and choosing what it means to you.

There are many authentic versions of the story. Why not write the one that fuels you?

A Little Bit of Improv Goes a Long Way

Over a month ago, another coach who I’ve admired from afar—Katie Goodman—reached out to me and asked if I’d like to join her upcoming improv workshop in Manhattan.

There were a couple of factors to consider.

It was on a Saturday, so I needed to think through spending an entire weekend-day away from the kids. This is always a tradeoff, but with the right positioning (once a marketer…) and a well-curated set of activities—a day away can be good for everyone involved.

Then there was the obvious staring me in the face.

IMPROV. A discipline I don’t exactly consider to be in my wheelhouse.

My approach to being a working mom and a business owner has traditionally been to plan my life and my world down to the minute detail, to create processes and roadmaps, to predict outcomes and scenarios and then build newer, better processes to address that wider scope of potential outcomes…and scenarios.

So, improv.

It made me want to run the other way. And that’s exactly why I said, “yes.”

Katie, a veteran comedian, speaker and coach, led us through a day of improv games that truly pushed me to the Antarctica of my NYC comfort zone.

In the safety of a group of kind, open fellow improv newbies—I found myself stuck several times. Blank mind, unfunny, desperate to plan my way out of a moment of silence.

It got so bad that at one point, I could not come up with ANY word in the English language that began with the letter K. Any. Word.

My inner critic, busy polishing off an epic monologue, opted instead for a clear and concise, “Wow, you really suck at this.” I even texted that to a friend at a break who said, “Strange, you’re usually so funny.” And for a moment I wondered if I lost my funny on the subway ride over.

After getting to know some of my fellow improv’ers at lunch and throughout the day, I did manage to loosen up slightly…even smile and laugh at clever choices.

Then, just as I was ready to announce myself done for the day, Katie asked us to do one more exercise—an improv musical. She gave us a topic and played a few songs on a keyboard. Then we were expected to…ahem…put on a musical? In my mind this definitely required the next level of improv skill, and since I didn’t even have level one down, I was pretty shocked when I raised my hand to volunteer.

I stood up with a few of my new peeps and we simply began our scene. The music started and something changed for me. I was clear and calm. I burst into song. The words flowed more freely than they had all day. Without notice, we were all belting out the catchy refrain of my made-up song in unison, “Let’s all break stuff together. Let’s all break stuff together.”

I felt alive. Energized. Adrenalized. I got it.

I was present and without a plan. I let go. I let it happen. And it happened—ideas, flow, connection, creativity, energy. Fun.

What I found in this moment was that sometimes you need to go to Antarctica to redouble your mojo. You must do something that makes you want to run the other way, something that challenges your wiring. Sometimes you’ve got to break from the rules and the plans and the roadmaps so you can simply…play. As a grownup, I too often forget this so I know I will need to practice. I’m grateful to have had this chance to try it out. Making up songs about breaking stuff is a really good start.